Calculator
Free shipping threshold calculator
A free shipping threshold is a promise the margin has to keep. Set it too low and every order ships at a loss; set it too high and nobody reaches it. Enter your average order, what an order costs you to ship and your gross margin, then test a threshold and see what each qualifying order leaves after shipping.
How the threshold is calculated
An order can carry free shipping when the margin it leaves is at least as large as the shipping cost. Dividing the shipping cost by the gross margin gives the smallest order value at which that is true. Shipping of 9.50 dollars at a 55 percent margin needs an order of about 17.27 dollars just to cover the carrier, and every dollar above that is margin the store keeps. The threshold you test is compared with that floor and with your current average order, and the calculator shows what a qualifying order leaves after shipping is paid.
Choosing a threshold to test
A threshold slightly above the current average order nudges shoppers to add an item; a threshold far above it is ignored. The stretch figure shows how far above your average the tested threshold sits. Most stores find a stretch of roughly fifteen to thirty percent reachable, but the right number depends on how easy it is to add a second item and on the price gaps in the catalog. Pair the threshold with a cart message that shows how much more the shopper needs to add.
What the calculator leaves out
It assumes one shipping cost per order. Heavy or bulky items, remote regions and multi-parcel orders cost more and may need their own rules or a higher threshold for those products. It also ignores the effect on conversion rate: a threshold usually raises average order value and can raise or lower conversion, which is why the change should be tested against the store's own numbers rather than set once and forgotten.
Questions about this tool
Should the free shipping threshold be above or below the average order value?
Above it, by enough to encourage one more item and not so far that shoppers give up. Compare the tested threshold with the order value that absorbs shipping: the threshold must clear that floor, and how far above the average it sits is a judgment about the catalog's price points.
Is free shipping on every order ever a good idea?
It can be for catalogs where the average order comfortably clears the shipping cost at the store's margin, or where a competitor's policy makes it a condition of selling at all. Check the margin on an average order after shipping in the calculator; if it is thin or negative, a threshold or a flat rate is the safer choice.
How do I show the threshold to shoppers?
A progress message in the cart and on the product page, stating how much more to add to qualify. The message should be accurate to the cent, update as items are added, and never appear on products that are excluded by weight or region rules.
By CartKernel · Last reviewed
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