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MER calculator

Marketing efficiency ratio is all revenue divided by all marketing spend, so no channel can claim an order another channel also claimed. Enter a month's numbers and see the ratio, the share of revenue that went to marketing, and what each new customer cost across everything.

The math is yours. Nothing you enter is stored or sent anywhere.

Marketing efficiency ratio

Revenue earned for every marketing dollar spent, across every channel

Total marketing spend
Marketing as a share of revenue
Blended cost per new customer

What the calculator does

It adds every marketing cost you enter into one total, divides the period's revenue by that total, and reports the result as a ratio. A MER of 4.4 means the store earned 4.4 dollars for every dollar it spent on marketing in the period. The same total is shown as a share of revenue, which is the number a finance lead usually asks for, and divided by new customers to give a blended acquisition cost that no single platform can flatter.

What to put in each field

Revenue comes from the store's order data for the period, stated consistently: net of discounts, and either before or after returns, the same way every month. Google covers Search, Shopping and Performance Max. Paid social covers Meta and any other social platform. Other marketing costs is where most stores under-count: agency fees, feed tools, review and email platforms, affiliate commissions and product sent to creators are all marketing spend. New customers is the count of first-time buyers in the period from the platform, not the count the ad platforms report.

How to read the result

There is no universal good MER. The useful comparison is with your own break-even MER, which comes from gross margin: a store keeping 40 cents of each revenue dollar after product and fulfilment breaks even at a MER of 2.5. Read the ratio next to new customer count each month. A rising MER with falling new customers usually means the store has stopped acquiring and is living on repeat revenue, which feels efficient until it runs out.

Questions about this tool

Should MER include fixed costs like an agency retainer?

Yes. Anything the store would not pay if it stopped marketing belongs in the denominator. Leaving fees, tools and affiliate commissions out is the most common way a MER gets flattered, and the store then makes budget decisions on a number that is better than reality.

Why does MER differ so much from the ROAS in Google Ads?

ROAS is attributed revenue divided by spend for one platform, using that platform's own attribution. MER uses all store revenue and all spend, so orders that several platforms each claim are counted once. MER is always lower than the sum of platform ROAS figures would suggest, and it is the honest one.

How often should MER be calculated?

Monthly for decisions and weekly for direction. Daily figures swing with spend pacing and order timing. Keep the same revenue definition and the same cost list every period so the trend means something.

By CartKernel · Last reviewed

Run it on your real numbers.

A free Growth Analysis applies all of this to your store and ranks what to fix first, by revenue at stake.