Traffic
Traffic: sizing, leaking and the ingredients on a baby's skin
Parents search in three registers. Sizing questions ask what weight a size covers and when to move up. Failure questions ask why a diaper leaks at night, why it leaks up the back, why there is redness at the waistband. Ingredient questions ask what is in it and what is not, since this is a product worn against newborn skin for hours. Almost none of that demand is served by brand sites, which post lifestyle photography and a product grid. Building a sizing centre, a troubleshooting library and a plain materials page gives the catalog three routes to parents who have not yet chosen anyone.
